Payment & Refund
Payments for Lemonnest Story Lab services are collected according to the quote confirmed before work begins on lemonnest.cyou.
- Lemonnest Story Lab wrote the payment notes for this site separately from other service tracks — confirm fit via visit@this site.
- Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on South Africa norms.
- Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.
If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.
Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.
- Refund requests should include booking date, service name, and contact details used on this site.
- Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
- Prices shown in conversation are in local currency for Cape Town unless otherwise stated.
Our digital storytelling courses desk explains payment before tools leave the shelf and favour fewer parallel jobs during busy weeks. No app-only queues for this bench Desk near 147 Buitenkant Street.
Returning visitors can skip the full digital storytelling courses intake when notes are on file using honest lead times rather than same-day promises when the bench is full. We keep digital storytelling courses notes separate from unrelated service tracks.
Authority reference: Information Regulator - Framework: POPIA.